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BizDevOps: Is DevOps 2.0 already here?

BizDevOps is achievable for companies that build upon DevOps by breaking down the walls between business executives and the development and operations teams.

DevOps is the next big thing. Adoption across enterprises hit 81% this past year, according to Right Scale’s State of the Cloud 2016 Survey. But believe it or not, some companies are already attempting to move on to the next next big thing: BizDevOps.

Sometimes referred to as DevOps 2.0, BizDevOps involves aligning business objectives with developer and operations teams’ processes to better achieve those objectives and maximize revenue. While DevOps is all about breaking down the barriers between previously siloed development and operations teams, BizDevOps builds upon that concept by also breaking down the wall that separates business executives from those two teams.

This concept of keeping business executives engaged throughout the software development process will, ostensibly, help avoid scenarios in which the software team creates something that isn't fully (or even partially) aligned with the vision that the top brass originally had for the product.

The greatest obstacle to BizDevOps, just as it is with DevOps, is the culture shift. Getting people to change their ways isn’t easy, even if they are open to the idea of BizDevOps. One way to deal with this issue is to hire new team members who aren't already deeply entrenched in a culture of siloed departments, and instead open to this new way of working. But that’s hardly a panacea, given the innumerable benefits experienced professionals bring to the table.

The good news for organizations looking to embrace BizDevOps is that the recent advent of application performance management (APM) offers a way to address the issues. APM is a key component of BizDevOps, providing real-time analytics that inform strategic decisions. Business teams need a way to make sure that their key performance indicators are being supported (and a way to establish priorities in the agile development process). APM tools provide immediate feedback about performance and end-user behavior to do just that.

As far as making the development process more accessible to the business side, low/no-code platforms can help make the creation of apps more transparent and less of a black box. The promise of tools like Appian Microsoft's PowerApps, and Salesforce Lightning is that users can build and publish applications without having to write a single line of code, making it easier than ever for line-of-business departments to properly execute their vision.

As the name implies, BizDevOps isn't an entirely new concept. More than anything else, it's just taking DevOps one step further. With that, however, comes many of the same challenges ... and some new ones. So while there are some key tools and strategies that can be helpful, expect the road to BizDevOps to be just as challenging as it’s been for its predecessor.

This was last published in March 2017

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